Welcome to PSEB HELP! By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our website.
1. General Terms
1.1. Business Information
PSEB HELP is a registered book store located in Mandi Killianwali, Punjab, India. We specialize in providing books, guides, and solved papers for Punjab School Education Board (PSEB) students from Class 6th to Class 12th.
1.2. Eligibility
By using our services, you confirm that you are at least 18 years of age or have the consent of a legal guardian to access our services.
2. Products
2.1. Product Availability
All products listed on our website or in our store are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without notice.
2.2. Product Description
We strive to provide accurate descriptions of our products, including textbooks, guides, and solved papers. However, we do not warrant that the product descriptions are entirely error-free. In case of discrepancies, please contact us for resolution.
3. Pricing and Payments
3.1. Pricing Policy
Prices for all products are listed in Indian Rupees (INR). We reserve the right to adjust pricing at any time without prior notice. Prices displayed on the website may vary from in-store prices.
3.2. Payment Methods
We accept various payment methods, including cash, debit/credit cards, and online payment gateways. Payments must be made in full at the time of purchase.
4. Order and Delivery
4.1. Order Processing
Orders placed through our website or in-store are subject to acceptance. We reserve the right to cancel or refuse any order due to unavailability, errors in pricing, or suspicion of fraudulent activity.
4.2. Delivery Policy
We deliver books across Punjab. Delivery times are estimated and may vary depending on your location and external factors. PSEB HELP is not responsible for any delays caused by third-party delivery services.
4.3. Shipping Costs
Shipping fees are calculated based on the delivery location and will be disclosed at the time of checkout. All delivery charges are non-refundable unless otherwise specified.
5. Returns and Refunds
5.1. Return Policy
Books or materials can be returned within 7 days of purchase, provided they are in unused and sellable condition. To initiate a return, please contact us with proof of purchase.
5.2. Refund Policy
Refunds are processed within 7-10 business days after the returned product has been inspected and approved. Shipping costs are non-refundable.
6. Privacy Policy
Your privacy is important to us. We collect, store, and use your personal information only for order processing and customer support purposes. For more information, please review our detailed Privacy Policy.
7. Limitation of Liability
PSEB HELP is not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or services. Our liability is limited to the amount paid for the product in question.
8. Intellectual Property
All content, including text, images, logos, and product descriptions, displayed on our website or in-store is the intellectual property of PSEB HELP and is protected by copyright laws. Unauthorized use of any material from our store or website is prohibited.
9. Modifications to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website and will become effective immediately. Continued use of our services indicates acceptance of the revised terms.
10. Governing Law
These Terms and Conditions are governed by the laws of India and fall under the jurisdiction of the courts in Punjab.
11. Contact Information
For any queries related to our Terms and Conditions, products, or services, please contact us at:
- Store Address: PSEB HELP, Mandi Killianwali, Punjab, India (151211)
- Email: info@psebhelp.in
- Phone: +91 84274 00000
By using PSEB HELP’s services, you agree to abide by these Terms and Conditions.